Junior Sales Coordinator - Meetings and Events

Junior Sales Coordinator - Meetings and Events

Sodexo Newcastle Upon Tyne, England, United Kingdom

At Sodexo we know how important our family of administrators are – keeping our site running smoothly for our guests and colleagues. We have a fantastic opportunity for an Administrator to join our prestigious team at Sodexo.

• Assist with internal and external bookings, including payments, filing and correspondence.
• Assist with administrational tasks related to a matchday, providing each area with the necessary collateral.
• Assist with administrational tasks relating to the day to day business, recharges and billing for the client (NUFC and Newcastle United Foundation).
• Remain customer focused at all times, working to enhance events through upselling, recommendations and the highest level of customer service.
• Ensure office stationery is fully stocked.
• Maintain printed records of weekly business and communication of 4 weekly events.
• Quality management of data and CRM tools provided.
• Update internal system with event notifications (Jostle).
• liaise with event bookers as required, delegates and guests, with a clear focus on customer service.
• Identify venue client needs and match to solutions.
• Build working relationships with internal and external clients.
• Efficiently handle any sales enquiries on Venue Director, ensuring accurate information is recorded and delivered in a timely manner.
• Answer all incoming calls in a professional and efficient manner.
• Assist sales team in hosting self‑promoted events.
• Prepare all necessary matchday collateral for corporate hospitality suites and sports bars.
• liaise with external suppliers on the delivery of stationery or equipment pertinent to matchdays.
• collate orders from both internal and external clients as required.
• liaise with the Executive Head Chef prior to any menus being finalised, ensuring all information is correct.
• Ensure each area is equipped with the relevant, up to date information, making any adjustments or amendments as necessary.
• Adjust document templates or information listed as necessary over the course of the season.
• Respond to any queries regarding matchday collateral from Room Managers or the management team during a matchday.
• Complete any reasonable request.
• Comply fully with all regulations relating to Health and Safety (fire precautions and emergency procedures, COSHH, Hygiene and Food Safety).

• Confident and proficient in Microsoft Office.
• Polite and professional telephone manner.
• Previous experience in administration.
• Ability to organise, multitask, prioritise and work well under pressure.
• Adaptable to change and flexible in approach to work.
• Previous experience in a customer facing role.
• Excellent verbal and written skills.
• Excellent time management.

• Experience working within sports and leisure or stadia.

• 40 Hours per week
• £12 per hour
• 5 out of 7 days
• Many employee benefits, rewards and recognition.

Sodexo Live! We’re experience makers – go‑getters, fanatic foodies, and community pillars. At Sodexo Live! build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, background, and a desire for delighting others. In return we’ll give you all you need to thrive. We belong to a team that feels like family, act with purpose, thrive in our career, and be live in the moment creating exceptional memories.

Because at Sodexo Live! we’re so much more.

• Entry level

• Full‑time

• Sales and Business Development

• Facilities Services

Referrals increase your chances of interviewing at Sodexo by 2x