Delivery Coordinator – Portfolio & Products; Mat Cover

The postholder will provide administrative and operational support to the Portfolio & Projects Team, helping to ensure effective planning, delivery, communications and stakeholder coordination across the team’s work. The role will act as a first point of contact for internal and external enquiries, providing a responsive, professional service and ensuring a high-quality experience for partners and stakeholders.

The postholder will also support the team’s meeting cadence, reporting cycle and information management, helping colleagues to run an efficient programme of activity and maintaining accurate, accessible and up-to-date records. This includes coordinating core administrative processes and contributing to consistent ways of working that support delivery across the Portfolio & Products Team.

• Provide day-to-day administration across Portfolio & Products Team work streams and activities.
• Maintain workplans, schedules, trackers, and action logs; support delivery against milestones.
• Monitor and update progress information; flag risks/issues and support practical resolution/escalation routes.
• Maintain and improve ways of working (templates, SOPs, checklists) and contribute to continuous improvement.

• Coordinate governance meetings (e.g., advisory groups, working groups), including scheduling, invitations, agendas and papers.
• Record accurate minutes/notes; maintain decision and action registers; follow up action owners to ensure progress.
• Support away days and planning sessions, including logistics, materials, and capturing outputs.
• Provide administrative support for boards/committees, including paper management and meeting packs.

• Serve as a point of contact and respond to enquiries via shared inboxes.
• Draft and coordinate routine communications (updates, reminders, confirmations, joining instructions).
• Coordinate social media workflows with the Communications team, ensuring content is approved, correctly branded, and logged; maintain an editorial calendar and support periodic performance summaries.

• Organise and administer virtual and in-person events (webinars, workshops, round tables), including registrations, attendee communications and speaker coordination.
• Manage event logistics (rooms/AV/Zoom links) and agendas.
• Coordinate post-event follow-up, evaluation/feedback collection, and tracking outputs and actions.
• Support development and maintenance of event resources (slides, attendee lists, evaluation summaries).

• Maintain programme records and metrics/KPIs; produce regular summaries (monthly/quarterly).
• Collate inputs from work streams for progress reports and governance reporting.
• Maintain structured document management with version control and consistent file naming.
• Support capture of programme impact/evidence (e.g., outcomes tracking, benefits realisation inputs).

• Maintain accurate records in relevant systems (e.g., CRM, trackers, document libraries).
• Manage programme mailboxes and enquiry logs; ensure data is handled appropriately, including confidentiality and GDPR expectations.
• Support surveys and form-based processes (e.g., collecting updates, registrations, feedback).

• Support basic finance administration, including processing invoices and purchase orders (where applicable).
• Support commissioning of suppliers (obtaining quotes, raising purchase requests, coordinating deliverables).

• Provide administrative support to senior colleagues (as relevant), including diary coordination, meeting scheduling, travel bookings, and routine administrative tasks.
• Maintain shared calendars, distribution lists, and team trackers.

Please note, as we are a UK-based organisation, applicants must be living in, and eligible to work in, the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

We politely request no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.