Senior Fostering Administrator

My Foster Carer (MFC) is a new independent fostering agency in the North East — built by an experienced team with decades of fostering and children’s social care expertise. We’re here to do things differently: raising the bar for how foster carers are recruited, trained and supported, and creating a modern, child-centred service that genuinely backs carers to succeed. If you’re ambitious, proactive and values-led — and you want to help revolutionise fostering across the region while having real influence in a growing organisation — we’d love you to join us

To provide high-quality administrative, compliance and communication support to the management team of My Foster Carer Ltd (MFC), helping to ensure the smooth day-to-day running of the agency andmaintaininga child-centred, safeguarding-led service.

The post holder plays a key role in:

• Supporting the Registered Manager and wider team to deliver an effective and compliant fostering service.
• Maintainingaccuraterecords,trackersand audit systems to support quality assurance and inspection readiness.
• Acting as a professional first point of contact for carers, prospective carers, localauthoritiesand other stakeholders.
• Supporting the agency’s social media and online presence in line with MFC’s ethos and marketing approach.

All duties must be carried out in a way that promotes children’s welfare andsafety, and supports foster carers to provide high quality care.

• Provide day-to-day administrative support to the Registered Manager and wider team.
• Assist with organising meetings (including team meetings, training,supervision and other service meetings), including:
• arranging dates,invitesand agendas
• preparing papers and packs
• taking and formatting minutes/action logs where required
• Support effective use of management systems including CHARMS and Microsoft 365 (Teams, Outlook, SharePoint) and other agreed platforms.

• Manage and update audit systems(Charms),supporting data collection, recording,filingand evidence collation
• Support the development and review of agency policies and templates (as directed), ensuring documents are correctly labelled, dated, version-controlled and stored securely.
• Escalate emerging compliance gaps, missinginformationor risks to the Registered Manager promptly.

• Support the foster carer induction process, ensuring induction activity is completed within agreed timescales and recorded appropriately.
• Maintain an overview of the foster carer review process,monitoringkey dates, chasing outstanding documents and supporting preparation of paperwork as required.
• Support medical compliance for foster carers, ensuring medicals arerequested,trackedand completed within agreed timescales.
• Support DBS compliance for foster carers, householdmembersand relevant support network checks, ensuring applications/renewals are processed and recorded correctly.
• Maintain an overview of foster carer training compliance (including mandatory and refresher training), includingallocating/reallocating online training andmaintainingtraining records.

• Arrange Panel dates and venues, notify all partiesin a timely mannerand coordinate paperwork (as directed).
• Takeaccurateminutes/action notes at Panel and other meetings when required, ensuring confidentiality and secure storage.

• Act as a professional, friendly first point of contact for:
• enquiries via the website
• social media messages
• general email inboxes and phone calls
• Log and acknowledge enquiries from prospective foster carers, passing information promptly to the relevant manager for follow-up.
• Provide basic information about MFC and the fostering process within agreed scripts/guidance.
• Support day-to-day fostering support administration, helping to build andmaintaina supportive working relationship with foster carers and the wider team.
• Ensure any contact that mayindicatea safeguarding concern is escalatedimmediatelyto the Registered Manager/Designated Safeguarding…