Medical Secretary

Main area Cardiothoracic Grade Band 3 Contract 8 months (Fixed term contract end date: 31/12/2026) Hours Full time - 37.5 hours per week (Monday - Friday (cannot be worked over 4 days)) Job  
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Employer University Hospitals of North Midlands NHS Trust Employer type NHS Site Royal Stoke University Hospital Town Newcastle Salary £25,760 - £27,476 per annum, pro rata Salary period Yearly Closing 22/06/2026 23:59

At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.

The successful candidate will be required to support in the delivery of a comprehensive administrative service. This will involve inpatient and outpatient waiting list management for a speciality, Medical secretary to Cardiothoracic consultants, in accordance with the Patient Access Policy, communicating appointments and admission related information to patients and carers and typing correspondence within performance targets as appropriate.

The post holder will be based at a UHNM site. The post holder will have a Consultant(s) allocated to them. They will also provide support for the MDT Co-ordinator.

The post holder is required to support the Team Leader Medical Secretary in the delivery of a comprehensive administrative service to a specialty team. This will involve management for, communicating appointment and admission related information to patients and carers and/or typing correspondence as appropriate.

This role is a medical secretary role and includes all office duties, typing letters, clinic alterations, answering telephone calls, using software packages such as Microsoft, Careflow, IPortal, along with other office based duties. This is not an exhaustive list of roles and responsibilities.

We are looking to appoint a Medical Secretary/MDT Co-ordinator to join the Diabetes and Endocrinology Secretarial team. You will have experience of administration duties and dealing with members of the public.

The ideal candidate will have:

• Outstanding empathy and compassion
• Able to use their own initiative
• Organisational Skills
• Experience of UHNM hospital systems e.g. Careflow, e-referrals, iportal
• Experience of Microsoft Office packages
• Clinical typing experience
• Understanding of clinics and appointments

• 5 or more GCSE A-C or equivalent

• Experience in UHNM hospital systems
• Secretarial/clerical background
• 2 years experience in an administration role
• Experience of working as part of a team
• RTT & pathways
• Audio typing experience

• Knowledge of Microsoft Office package
• Ability to prioritise workload in response to service need
• Knowledge of medical terminology

We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.