Facilities Coordinator

Job Summary

Coordinate the Estates Service Desk, responding to all facilities requests and issues and ensuring timely, cost‑effective resolutions. Oversee equipment servicing, planned preventative maintenance (PPM), reactive works and compliance across fire, water, electrical, gas, building fabric, security, waste and CQC. Liaise with managing agents and landlords, review reports and enact remedial actions. Request and review Risk Assessments and Method Statements (RAMS), supervise contractor work and support building projects.

Maintain accurate documentation and internal FM systems, prepare for CQC and ISO audits, and carry out routine building tests and minor maintenance tasks.

• Log, prioritise, allocate and action all facilities requests through the Estates Service Desk.
• Coordinate all aspects of facilities management across the national estate, including mechanical, electrical, building services, cleaning, caretaking and security.
• Schedule and oversee PPM and reactive tasks using internal systems and external contractors.
• Ensure compliance with safety policies, legislation, regulations and statutory requirements for fire, water, electrical, gas, building fabric, cleaning, security and CQC.
• Provide visitor management, car‑park registration, contractor oversight, intercom and reception support, and staff onboarding/off‑boarding for access control.
• Ensure all Head Office guests are logged onto the Entry Sign visitor management system and vehicle registrations onto the car‑park portal.
• Manage door access, building access permissions, and key safes for Head Office staff and visitors.
• Oversee and maintain the Estates & Facilities Team shared calendar and manage access fobs.
• Complete daily facility checks, monthly fire and facilities checks, and support contractor inductions.

• Demonstrable knowledge and experience in a building services/facilities/estates environment.
• Relevant qualification in Facilities Management or equivalent experience of at least 2 years.
• Knowledge of building compliance requirements and technical aspects of FM services (hard and soft).
• Health and safety awareness (IOSH qualification desirable).
• Strong IT skills for internal systems and Microsoft office applications.
• Experience working with a help‑desk system.
• Excellent customer service and communication skills.
• Respectful adherence to data protection laws and handling of sensitive information.
• Hospitality or healthcare environment experience desirable.
• Willingness to travel nationally to other sites when required.

• Generous holiday entitlement up to 25 days plus public holidays, with an additional birthday holiday.
• Wellness support and employee assistance program.
• Performance awards and incentives.
• Discounts on Blue Light and healthcare services, employer pension contributions and a Christmas savings club.
• Membership fee reimbursement for professional membership.
• Hybrid working options with flexible hours.

Disclosure and Barring Service Check – this role requires a submission for a Disclosure and Barring Service check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.

UK Registration – applicants must possess current UK professional registration. For further information refer to the NHS Careers website.

Privacy Notice – Cora Health Group Limited’s privacy notice is available on request.

Facilities Coordinator:
Liam Farr