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Service Desk Coordinator: SLA-Driven Major Accounts

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: GreensafeIT
Full Time position
Listed on 2026-06-27
Job specializations:
  • Administrative/Clerical
Job Description & How to Apply Below
Position: Service Desk Coordinator: SLA-Driven Support for Major Accounts
Location: Newcastle upon Tyne

GreensafeIT is seeking a Service Desk Coordinator in Kidderminster to support their growing Service Desk. The role is focused on managing ticket resolutions in line with SLAs and providing first line support to service coordinators. The ideal candidate will demonstrate excellent communication and problem-solving skills, with a proactive and adaptable approach to varied tasks.

The company offers benefits including pension contributions, holiday entitlement, and access to a gym facility, fostering an engaging work environment.

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