Office Administrator

We are looking for a friendly, organised and motivated Administrator to join our client’s busy head office team in Gosforth. This is a varied role that will see you providing excellent customer service while supporting the day-to-day administration of the business.

You'll be the first point of contact for customers, handling enquiries professionally and ensuring customer orders are processed accurately and efficiently.

• Answering incoming customer calls and responding to enquiries.
• Processing customer orders using the company's internal systems.
• General office administration, including filing and maintaining records.
• Providing administrative support to colleagues across the business.
• Managing emails and other day-to-day office tasks.
• Delivering a high standard of customer service at all times.

The ideal candidate will have:

• Previous administration and/or customer service experience (preferred but not essential).
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Good IT skills, including confidence using Microsoft Office.
• The ability to prioritise workload and work effectively in a busy office environment.
• A positive attitude and willingness to support the wider team.

• Competitive salary of £25,000 – £26,000 per annum.
• A supportive and friendly working environment.
• Opportunities to develop your skills and progress within the business.