Clerical​/Admin Officer

Job Title: Clerical/Admin Officer (Government Recruitment)
Location: Newcastle Upon Tyne
Start Date: August 2026 |
End Date: February 2027 (with potential for extension)
Rate of Pay: £14.24 per hour
Hours: 37 hours per week (4 days of 7.5 hours, 1 day of 7 hours)
Working Pattern: Hybrid (60% in-office, 40% remote) | Fixed hours: 7-3, 8-4, 9-5, 10-6

• Building and maintaining positive relationships with colleagues and customers, working collaboratively to support recruitment processes.
• Managing email and telephone enquiries efficiently, providing excellent customer service.
• Progressing recruitment campaigns using the in-house applicant tracking system and completing pre‑employment checks.
• Assisting with data collation to produce accurate reports and monitor KPIs.
• Ensuring compliance with recruitment policies and advising customers accordingly.
• Supporting continuous improvement initiatives within the department by suggesting and implementing best practices.

• Strong communication skills and a collaborative approach.
• Excellent customer service skills, with a focus on delivering a high‑quality experience.
• Ability to plan and organise workload effectively in a fast‑paced environment.
• Confidence in building and maintaining professional relationships.
• Attention to detail and accuracy in completing tasks.
• Adaptability to change and a proactive attitude towards learning and improvement.
• Good IT skills, including using software for communication, data recording, and document production.

This is a fantastic opportunity to join a reputable organisation supporting government recruitment. If you thrive in dynamic environments and are committed to delivering excellent service, we’d love to hear from you!

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex‑military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.