NLRF Senior Business Support Officer

Salary:
Band 5, £28,689 - £29,859 (Please note it is Northumbria Police policy to appoint at the beginning of the band)

Location:
Agile working across Etal Lane Police Station and homeworking, with travel to partner organisation premises as required.

Hours/

Contract:

37 hours per week, fixed term / secondment until 31st December 2027

Working for #TeamNP

Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job – and that’s where our 2,000-strong team of police staff and 200 volunteers come in.

As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we’ll give you the support, training and time to carve out the career you always wanted.

As a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued.

Whether you’re a member of staff or a volunteer, you can also expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best.

Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it’s a chance to be part of something that really matters.

Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us in our NLRF Team as a NLRF Senior Business Support Officer.

You will play a key role in providing a proactive, efficient and high-quality support service to the Northumbria Local Resilience Forum (NLRF) Senior Leadership Team. Working closely with the Chief Resilience Officer, NLRF Trailblazer Manager and NLRF Manager, you’ll help identify and prioritise organisational and operational needs, ensuring the smooth delivery of key services.

Your contribution will directly support the partnership’s vision, priorities and values, helping strengthen resilience across the region.

What you’ll do

• Provide a confidential and comprehensive secretariat service for internal, regional and national meetings, including agenda preparation, minute taking, report collation and action tracking for Boards and Strategic Coordination Groups.
• Manage and coordinate diaries for the NLRF Senior Leadership Team, arranging appointments, travel and ensuring full briefing and preparation.
• Build and maintain strong working relationships with internal and external partners, making informed decisions on behalf of the Senior Leadership Team and delegating appointments when necessary.
• Draft and produce documentation, correspondence and spreadsheets, collating information to support the Senior Leadership Team.
• Maintain accurate financial expenditure records for the Senior Leadership Team and liaise with the finance department as required.
• Strong written communication, organisational and prioritisation skills, with experience handling highly sensitive and confidential information in line with required agreements.
• Competent in keyboard, IT, internet and Microsoft Office applications, with secretarial experience and a solid background in clerical and administrative duties.
• Experienced in using database systems, electronic mail and computerised diaries, with strong working knowledge of Microsoft Office applications including Word, Outlook (email and diary management), Excel, PowerPoint, Mail Merge, SharePoint, One Note and Microsoft Teams.
• Proactive and able to use initiative, with strong prioritisation skills and the ability to work effectively under pressure and meet deadlines.
• Excellent interpersonal and communication skills both written and verbal.

We know it's important for you to feel that you're not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the…