Enrollment Coordinator - International

Enrollment Coordinator - International

The Enrollment Coordinator – International serves as a keymember of Medforth Global Education’s (MGE) Admissions Operations team,responsible for the accurate processing, documentation management, and enrollment-step progression of international applicants. This role ensures timely and compliant movement of applicant files from application submissionthrough matriculation readiness by maintaining complete, accurate, andaudit-ready records. Working collaboratively across functions and departments, the Enrollment Coordinator supports applicant progression by ensuring documentation requirements are met, enrollment steps are completed, and workflow movementoccurs efficiently and quickly.

This role balances operational processing with structured team and applicant communication to maintain clarity,responsiveness, and service standards throughout the admissions lifecycle. All applicant activity and updates are documented in Salesforce to ensure data integrity, transparency, and seamless cross-team coordination.

• Facilitate the daily processing of international applications and supporting documentation.
• Ensureapplicant records, interactions, and enrollment steps are accurately recorded in Salesforce.
• Liftholds, confirm enrollment-step completion, and verify records in alignment with institutional and regulatory requirements.
• Maintain clean, complete, and audit-ready applicant files prior to advancement inthe admissions workflow.
• Identify and correct data discrepancies to ensure accurate file status and reporting.

• Provide clear guidance to applicants and deposited students regarding required documentation and enrollment steps.
• Monitorfile progression to ensure materials are received, processed, and updatedin a timely manner.
• Respondto applicant inquiries within established service standards (24–48 hours).
• Escalatedocumentation or workflow concerns to leadership when necessary.

• Serveas an active member of a cross functional and cross departmental team,collaborating to support efficient applicant movement.
• Participate in applicant reviews and workflow discussions to ensure accurate statusupdates.
• Coordinate with International Recruitment, Financial Aid, Registrar, and other departments to support smooth applicant transitions.

• Ensureassigned files move efficiently through each stage of the admissions operations process.
• Maintain detailed and accurate Salesforce records reflecting real-time applicant status.
• Adhere to processing timelines and internal service standards.
• Identify operational barriers and communicate them appropriately.

• Maintain close alignment with the International Recruitment team to ensure accurate and timely communication of applicant file status, outstandingrequirements, onboarding needs, and hold resolution.
• Proactively monitor application and onboarding milestones to identify required follow-up items and communicate updates to Recruitment for applicant outreach.
• Ensure Recruitment is informed of material status changes that impact applicant progression, decision readiness, deposit status, or matriculation needs.
• Collaborate with Recruitment to clarify documentation deficiencies, onboarding requirements, and next-step guidance to ensure consistent messaging.
• Inselect circumstances, provide direct outreach to applicants or deposited students to resolve documentation issues, remove operational barriers, or clarify enrollment requirements, while maintaining Recruitment as the primary applicant-facing team.

• Provide operational coverage during peak periods to ensure uninterrupted serviceto applicants, students, staff and faculty.
• Supportinstitutional initiatives and special projects as assigned.
• Ensure compliance with all institutional policies and regulatory standards.
• Perform other duties and special projects assigned by leadership
• This description is not intended to be all-inclusive. This position may perform other related…