Education Assistant

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Salary: £27,319 with progression to £28,778 per annum

Newcastle University is a great place to work, with excellent benefits . We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 30 September 2026

We are seeking a motivated and enthusiastic Education Assistant to join the Faculty’s Professional Services Team in the School of Pharmacy.

In this role, you will support the delivery of an excellent experience for our students and staff by contributing to key administrative activities across the academic year. Working as part of our friendly Education Team, you will collaborate closely with students, academic colleagues and central services, with a particular focus on supporting our taught programmes.

We are looking for someone with strong organisational skills, excellent communication and interpersonal abilities, and confidence engaging with colleagues at all levels. You should have solid IT skills, including experience with Microsoft Office, and be able to work accurately with complex and confidential information. You will be a team player who can also use your initiative to prioritise tasks and meet deadlines.

Previous experience in higher education is desirable but not essential.

Your responsibilities will span the full student lifecycle—from recruitment and registration to assessment, progression and graduation. You will also support key academic processes and committees, with particular involvement in examination administration.

If you are proactive, detail-focused, and keen to contribute to a supportive and collaborative team, we would love to hear from you.

The position is open-ended and offered on a full-time basis (
37
hours per week) with an immediate starting date. The role is predominantly campus-based on the City Campus in Newcastle upon Tyne. We are committed to building and maintaining a fair and inclusive working environment and we would be happy to discuss arrangements for flexible and/or blended working.

For an informal chat about the role, please contact Amy McAllister (Deputy School Manager, School of Pharmacy) –

• To provide administrative support to the education function of the School across the full student lifecycle (from registration, through progression to completion)
• Responsible for inputting amendments to annual documentation such as modules and regulations
• Responsible for ensuring up to date information is uploaded to the appropriate University systems. In addition, to be responsible for inputting updates of teaching materials on University systems as they arise, and the timely distribution of materials to staff and students
• Responsible for checking and updating student data using University systems, including ensuring students are appropriately registered for modules as required
• Where appropriate, supporting the allocation of personal tutors to students, and for monitoring meetings between tutors and tutees via the ePortfolio system
• Support the Education Coordinator with student attendance monitoring administration as requested
• Responsible for receipt and collation of assessment materials from academic colleagues, for tracking assessed work out for marking and chasing to ensure it is processed within expected timescales. In addition, transcribing or uploading marks to relevant University systems
• To support the organisation of practical assessments and assist in setting up examination venues
• To support the administration of processes relating to adjustments required for students with wellbeing issues or personal extenuating circumstances
• To provide support for the arrangement of student…