Academy Administrator - Learning and Development

Are you highly organised, people-focused, and passionate about supporting learning and development?

We are looking for a friendly, proactive, and motivated Academy Administrator to join our Academy team on a part-time basis. This is an exciting opportunity to play a key role in supporting education, learning, and workforce development across the organisation, helping to deliver a high-quality experience for learners, colleagues, customers, and partners.

As an Academy Administrator, you will provide comprehensive administrative support to ensure the smooth and effective delivery of a wide range of learning, education, and workforce development programmes.

Acting as a professional and welcoming first point of contact, you will liaise with learners, managers, placement providers, customers, colleagues, and external stakeholders, building strong relationships and providing excellent customer service throughout the learner journey.

The role is varied and rewarding, with responsibilities including programme coordination, learner administration, record management, communication support, event organisation, and maintaining learning systems and documentation.

This post is 15 hours per week, across two days, Monday to Friday with Monday as a fixed working day and flexibility around the second day to support both service and individual needs.

Interviews for this role will be held on Tuesday 3rd November.

We are looking for an enthusiastic individual who is passionate about providing excellent administrative support and creating positive experiences for learners and stakeholders.

You will have:

• Strong administrative and organisational skills.
• Excellent communication and interpersonal skills.
• Good IT skills with experience using a range of systems and Microsoft Office applications.
• Experience delivering high-quality customer service.
• The ability to build effective working relationships with a variety of stakeholders.
• Excellent attention to detail and accuracy.
• The ability to manage competing priorities and work independently.
• A proactive, flexible, and positive approach to work.
• A genuine interest in learning, education, and workforce development.

If you are an organised and customer-focused administrator who enjoys making a difference through learning and development, we would love to hear from you.

For further details around the responsiblities and duties of the role, please refer to the attached job description.

At gtd healthcare, we do things differently. Our not-for-profit ethos and commitment to innovation offers patients the best experience possible and a unique opportunity to transform services.

We are committed to developing and supporting our people to achieve their career aspirations while making a positive impact on patients and the wider community. Our values drive everything we do, with our people at the heart of delivering the best possible healthcare.

As an employee of gtd healthcare, you will be able to take advantage of our benefits package, including:

• working for a values-led organisation;
• Real living wage employer;
• supporter of the Greater Manchester Good Employment Charter;
• access to Stream, which provides flexible, on-demand access to stream your pay during the month;
• salary sacrifice car benefit scheme;
• 30 days annual leave, rising to 32 after five years of continuous service;
• flexible working hours and policies;
• family friendly and carer policies;
• opportunities to apply for innovation and quality awards;
• access to gtd healthcare wellbeing initiatives;
• opportunity to become part of an employee owned organisation;
• gtd healthcare social and fun activities;
• cycle to work scheme;
• NHS staff discounts, a free Blue Light Card and Health Service Discounts;
• access to an employee assistance programme.

• Act as a first point of contact for academy queries, managing inboxes and responding promptly.
• Provide administrative support across academy activities and projects.
• Coordinate and distribute academy communications, including newsletters and resources.
• Maintain and manage the LMS, including user setup, profile management and updates.
• Ensure data accuracy and alignment with organisational training requirements.
• Support system troubleshooting and liaise with external providers.
• Produce regular reports on training compliance, learner activity and performance.
• Support training needs analysis and workforce development…