Fit Testing Admin Support Officer

The post holder will be responsible for the day‑to‑day coordination of fit testing activities, including diary and appointment management, maintaining accurate records and databases, stock control and ordering of fit testing equipment and consumables, and acting as the first point of contact for enquiries via telephone and email. The role requires close liaison with the Senior Nurse in charge, clinical and non‑clinical colleagues across the Trust to support the planning and delivery of fit testing sessions and ensure staff have timely access to fit testing services.

The Fit Test Administrator will provide comprehensive administrative and operational support to the Trust's Fit Testing Service, ensuring the efficient planning, coordination and delivery of fit testing activities across all Trust sites. The post holder will work closely with the Fit Test Lead and Fit Testing Team to support the Trust's compliance with national respiratory protective equipment (RPE) requirements and associated health and safety regulations.

The role requires excellent organisational, communication and administrative skills, with the ability to manage multiple priorities, maintain accurate records and deliver a high standard of customer service to colleagues across the Trust.

• Provide comprehensive administrative support to the Fit Testing Team.
• Manage the Fit Testing Team's diaries, scheduling and coordinating appointments across multiple Trust locations.
• Arrange, amend and cancel fit testing appointments as required.
• Maintain accurate electronic and paper‑based records relating to fit testing activities.
• Ensure all documentation is completed accurately and stored in accordance with Trust policies and information governance requirements.
• Produce reports, spreadsheets and other administrative information as requested by the Fit Test Lead.
• Support the development and maintenance of administrative processes that improve service efficiency.

• Act as the first point of contact for the Fit Testing Service.
• Respond to telephone calls, emails and written enquiries in a professional, courteous and timely manner.
• Manage the Fit Testing Team mailbox and ensure enquiries are appropriately prioritised and actioned.
• Take accurate messages and ensure information is passed promptly to the relevant member of staff.
• Liaise with clinical and non‑clinical colleagues, managers and departments across the Trust to coordinate fit testing requirements.
• Maintain positive working relationships with key stakeholders to support the efficient delivery of the service.

• Coordinate daily, weekly and monthly fit testing schedules.
• Manage bookings and appointments using Trust systems and databases.
• Ensure staff are allocated appointments in line with operational requirements and service capacity.
• Monitor clinic utilisation and support the effective use of available appointment slots.
• Send appointment confirmations, reminders and follow‑up communications as required.

• Accurately record fit testing outcomes and associated information on Trust systems, including ESR and other approved databases.
• Ensure all data is entered in a timely manner and meets required standards of accuracy and completeness.
• Assist with data collection, reporting and audit activities.
• Produce activity reports and support monitoring of service performance indicators.
• Escalate data discrepancies or system issues appropriately.

• Maintain stock levels of fit testing equipment, consumables and associated materials.
• Undertake routine stock checks and maintain accurate inventory records.
• Monitor stock usage and identify replenishment requirements.
• Order…