Used vehicle manager

Position Overview

NTT Isuzu / Honda Newcastle is seeking a dynamic, results-driven Used Vehicle Manager to lead and grow our used vehicle department. The successful candidate will be responsible for maximizing profitability, managing stock, and ensuring exceptional customer service in line with Isuzu, Honda and NTT standards.

• Manage the day‑to‑day operations of the used vehicle department
• Achieve and exceed sales targets, gross profit, and stock turn objectives
• Source, appraise, and procure used vehicles through trade‑ins, auctions, and external suppliers
• Ensure accurate vehicle pricing, valuation, and merchandising
• Monitor and control used vehicle stock levels, aging, and reconditioning costs
• Lead, motivate, and manage the used vehicle sales team
• Ensure compliance with FICA, CPA, and internal dealership policies
• Oversee vehicle preparation, roadworthy compliance, and quality standards
• Work closely with the F&I department to maximize finance and insurance penetration
• Handle customer escalations professionally and ensure high levels of customer satisfaction

• Proven experience as a Senior Car Sales Executive
• Minimum 5 years’ experience in the motor dealership environment
• Excellent leadership, communication, and negotiation skills
• Track record of achieving sales and profitability targets
• Valid Code 8 driver’s license
• Computer literate
• Strong attention to detail and ability to work under pressure

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