Key Account Manager

Location: Newcastle upon Tyne

Key Account Manager

Location:

North Tyneside (Great transport links)
Salary: up to £35,000 per annum
Type:
Full-Time, Permanent (Office-Based)
Are you an experienced Account Manager from the packaging sector? A highly successful packaging specialist is looking for a dynamic Key Account Manager to join their Client Services team.

Note:

This is not a cold-calling sales role. Your focus is pure client satisfaction, relationship retention, and internal project coordination.
What You’ll Do

· Act as the primary internal contact for key B2B accounts, ensuring their requirements are met to the highest standard.

· Handle client enquiries from initial brief and MIS estimating right through to production and final delivery.

· Work closely with internal production and logistics teams to keep projects on schedule and within budget.

· Proactively manage timelines, flag risks, and resolve client challenges seamlessly.

What We Are Looking For

· A proven background in account management or client success within packaging.

· Experience using a Management Information System

· Excellent communication, sharp attention to detail, and the ability to interpret technical job specifications.

· A calm-under-pressure, solutions-focused team player who genuinely cares about customer satisfaction.
You will be joining a growing company with year-on-year business success and clear career progression pathways. They offer an excellent working environment and a stable, supportive team structure.
To be considered for this role click Apply and submit your up-to-date CV