Place Coordinator

Workplace Coordinator – The Workplace Coordinator is part of the operational management team here at EY and is responsible for managing facilities management within the designated space.

Hours:

40 hours per week.

Location:

Newcastle upon Tyne.

• Act as the primary contact for all Workplace Services, local office operations and Direct Managed Services at the local office level with staff, developing knowledge to act as a signpost for internal client queries.
• Build relationships with the client and help them to develop and grow as a company, while providing the first point of contact for all workplace services and office operations.
• Carry out daily completion of set‑to‑go tasks with attention to detail across all areas, reporting and monitoring office issues, maintenance requirements and meeting agreed SLAs.
• Manage meeting rooms to ensure all spaces are set up correctly, clean, equipment is in working order and fabrics meet the required standard, while overseeing office supplies and communications.
• Support health and safety processes including inductions, fire marshal duties, incident reporting, DSE assessments and ensure compliance with fire routes, while supporting environmental initiatives and policies.

• Open, approachable, helpful and positive approach.
• Highly organised with the ability to plan, allocate and monitor own workload to meet agreed standards.
• Strong customer focus with influencing skills and the ability to build relationships with clients and colleagues.

• Opportunity to work within a supportive operational management team.
• Ability to develop strong client relationships and contribute to business growth.
• A role where you can drive exceptional service and continuous improvement.
• A flexible lifestyle benefits platform, Choices, from which you can purchase up to five extra days’ holiday each year, critical illness insurance, dental treatment or technology products at an affordable cost.
• High‑street discounts from thousands of well‑known retailers, gyms and more through the MiDeals platform.
• A cycle‑to‑work scheme and life cover of up to four times your salary.
• Enhanced pension contributions, a save‑as‑you‑earn scheme and a Mitie Matching Share Plan.
• Recognition through Mitie Stars with monthly cash prizes and an annual top prize of £10,000.
• Diverse training and development opportunities through a wide selection of learning resources.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need reasonable adjustments, changes or any different support during the recruitment process, please let us know by emailing Divya Madaan at