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Product Usage & Misuse Investigator
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-06-30
Listing for:
Turnitin
Full Time
position Listed on 2026-06-30
Job specializations:
-
Business
Data Analyst, Financial Analyst, Business Analyst
Job Description & How to Apply Below
Turnitin is seeking an Associate Product Usage Analyst in Newcastle upon Tyne to support investigations of misuse of their products. This role involves analyzing internal misuse reports and collaborating with the Product Usage Analyst to identify trends and improve investigation methodologies.
Applicants should have a Bachelor’s degree, 3+ years of customer care experience, and advanced skills in MS Excel. Strong communication and analytical skills are essential. The position offers a chance to contribute significantly to product integrity and improve customer experience.
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