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Senior Customer Experience Strategist

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: PVH (Tommy Hilfiger/Calvin Klein)
Full Time position
Listed on 2026-08-01
Job specializations:
  • Business
    Marketing Strategy
Job Description & How to Apply Below
Location: Newcastle upon Tyne

E.ON Next is seeking a seasoned Customer Experience Manager to shape the future of customer experience across the business, partnering with Product, Operations, Commercial, Digital and Technology to drive customer-centric change.

You will lead transformation initiatives, monitor CX KPIs, and translate insights into actionable recommendations while championing the voice of the customer. The role requires a collaborative, data-driven mindset and a passion for delivering measurable business value.

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Position Requirements
10+ Years work experience
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