Lead Product Manager

The Product Manager will be responsible for assigned product capabilities and solution areas within the broader portfolio and will be accountable for delivering measurable customer and business outcomes. Success in this role requires a deep understanding of customer needs, accounting firm operations, product strategy, and data-driven decision-making. As part of our product transformation journey, this role will help shape and adopt AI-native product management practices, leveraging agentic AI throughout the product lifecycle to accelerate discovery, planning, decision-making, and execution.

The ideal candidate combines strong product management fundamentals, accounting industry expertise, collaborative leadership, and a passion for innovation.,

• Product Strategy and Ownership Own assigned product capabilities, workflows, and solution areas within the Practice Management portfolio.
  
  Develop and execute product strategies aligned with portfolio objectives, customer needs, and business goals.
  
  Define and maintain product roadmaps that balance customer value, strategic priorities, technical considerations, and market opportunities.
  
  Make informed prioritization and tradeoff decisions based on customer impact, business value, risk, and investment return.
  
  Drive product decisions through customer insights, market analysis, product analytics, and business outcomes.
• Customer and Market Discovery Develop a deep understanding of accounting firm operations, workflows, challenges, and business objectives.
  
  Conduct customer interviews, discovery sessions, usability reviews, and validation activities.
  
  Translate customer problems and market opportunities into actionable product requirements and solutions.
• Practice Management Domain Leadership Serve as a subject matter expert in accounting firm practice management processes and workflows with basic understanding of engagement management, workflow management, resource planning, time and expense tracking, billing, collections, utilization, realization, client collaboration, and operational analytics preferred.
• AI-Native Product Management Leverage agentic AI tools and workflows to accelerate research, analysis, requirements development, backlog refinement, user stories, roadmap planning, and product documentation.
  
  Evaluate and validate AI-generated insights and recommendations.
  
  Share AI best practices with fellow Product Managers.
  
  Identify opportunities to embed AI capabilities into customer-facing solutions.
• Cross-Functional Leadership and Collaboration Partner closely with Product Management peers to ensure alignment across the Practice Management portfolio.
  
  Collaborate on shared customer journeys, workflows, platform capabilities, and strategic initiatives.
  
  Manage dependencies and coordinate delivery efforts spanning multiple products and teams.
  Required Bachelor's degree in business, Technology, Engineering, Accounting, Finance, or related field.
  3+ years of Product Management experience.
  
  Agile product development experience.
  
  Strong analytical, communication, and stakeholder management skills.
  Strongly
  
  Preferred Experience in accounting technology, professional services software, practice management software, ERP, or financial management solutions.
  
  Understanding of accounting firm operations and business processes.
  
  Experience working within a multi-product portfolio environment.
  
  Experience using AI tools, copilots, or agentic workflows.

Success Measures
- Deliver measurable customer and business outcomes.

- Improve customer adoption, engagement, and satisfaction.

- Contribute to portfolio-wide initiatives.

- Increase product management effectiveness through AI-enabled workflows.

- Support the organization's evolution toward AI-native product management.

IRIS Software Group is one of the UK's largest privately held software companies. Its purpose is to be the most trusted provider of mission-critical software and services, ensuring customers get it right first time, every time. IRIS takes the pain out of processes and let professionals working in businesses and schools focus on the work they love. Its software solutions and services for finance, HR and payroll teams, educational organisations, and accountancy firms helps comply with regulations, drive productivity and better engage with key stakeholders.

Through simplifying, automating and providing insights on everyday mission-critical tasks for organisations of all shapes and sizes, IRIS ensures customers can look forward with certainty and confidence. IRIS has over 120,000 UK and international customers with 80% having a tenure of five or more years. IRIS is the largest third-party online filer with the UK Government. Ninety-one of the top 100 UK accountancy firms and 50 of the top 100 US CPA firms use IRIS software.

Circa 20% of the UK's workforce is paid by IRIS payroll offerings. More than 850,000 UK employees are managed by IRIS HR solutions. Over 11,000 UK schools and academies use IRIS, with four million parents and guardians using IRIS apps to…