Commercial Analyst Job Newcastle area,Newcastle upon Tyne England UK,Business

Location: Newcastle upon Tyne

The Commercial Analyst is an important part of the Commercial Operations team, accountable for building a robust, executable revenue forecast, driven by our business growth plans, and subsequently measuring the performance of plans, identifying areas of success and improvement and as a result, supporting our delivery teams in tracking toward the best possible business outcome. The Commercial Analyst is responsible for measurement, deep analysis and clear understanding of what is happening and why, and through that analysis supporting continuous improvement within specified segments of customers, customer journeys, and/or products.

As a result, the Commercial Analyst supports the Senior Commercial Managers in ensuring commercial understanding of go to market activities across stakeholders, alignment to our desired customer and commercial outcomes, and ultimately achievement of our business strategy and goals.

This is a hybrid role 3 days in office (Newcastle Office)

Support the creation, and ongoing monthly review, of commercial forecasts which are based on our detailed, individual go to market plans and key commercial funnel and success metrics

Maintain a deep understanding of commercial performance and results, in touch daily to ensure a strong foundation and knowledge allowing effective contribution to the preparation and outputs of our weekly and monthly review of performance. Collaboration across our sales, marketing, product marketing and customer service functions is highly important to identify the root causes of performance and the opportunities to improve.

Produce ‘what if’ analysis to support structured, well thought out requirements that feed product, marketing and commercial strategies and optimisations

Contribute to the overall identification, tracking and management of risks and opportunities on a continuous basis, allowing a real time view of future performance enabling highly accurate business forecasts, discussions and timely planning for corrective actions.

Report on the movement of our customer base, volumes, movements, new additions and churn. Work collaboratively across the Commercial function in reviewing implications of that movement for our go to market activities and commercial performance.

Align closely with the BI and reporting functions to ensure that where analysis needs to turn into consistent reporting or data provision that clearly articulated requests are submitted, and support is provided to ensure accuracy and consistency of the outcome.

Operates within and continuously improves the ‘Commercial Ways of Working’, ensuring a simple, consistent and repeatable approach to driving our business.

Benefits? We have plenty...

Video:
Generous bonuses and pension scheme:
Up to 8% matched pension contribution plus 2% top-up by Sage.
25 days of paid annual leave with the option to buy up to another 5 days
• 8 bank holiday days
Paid 5 days yearly to volunteer through our Sage Foundation
50% income protection
• Holiday buy + sell
Comprehensive health, dental, and vision coverage
• Work away scheme for up to 10 weeks a year
Ongoing training and professional development
• Hybrid working
Healthy Mind app membership
• Access to various helpful memberships for finances, health and wellbeing

Customer Operations

United Kingdom

Newcastle

Hybrid

Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.

Our colleagues are the best of the best. It’s why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.

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Commercial Analyst

Equal Employment Opportunity (EEO)

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.

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