Market Research Analyst​/Research Consultants

Salary : £45,000 | Flexible working

We help leading Financial Services organisations understand how they perform against their peers across a wide range of customer, digital, and operational KPIs. We are looking for someone from a consulting background.

As a Senior Associate, you will work directly with well-known brands, combining data interpretation, qualitative research, and sector knowledge to help clients improve their performance. This role is consultative at its core: you'll analyse trends, identify best practice, draw insights from unique datasets, and present your findings to senior stakeholders.

You'll join a collaborative and curious team with strong progression opportunities, where you'll develop your expertise in Financial Services and client advisory work.

• Build strong relationships with clients and understand their strategic priorities.
• Deliver clear, actionable insights using exclusive datasets and secondary research.
• Present findings and recommendations to senior stakeholders with confidence and clarity.

• Analyse performance data to identify trends, challenges, and opportunities.
• Conduct qualitative and desk research to identify best practice in digital servicing, customer journeys, and operational performance.
• Combine qualitative and quantitative insight to create compelling narratives for clients.
• Use benchmarking data to help clients understand how they compare to peers.
• Translate detailed information into concise, logical insights that support strategic decision-making.
• Work independently to manage research tasks, meet deadlines, and ensure high-quality outputs.
• Work with an experienced team in a supportive, flexible environment.
• Contribute to presentations, reports, and client workshops.
• Build your knowledge of the Financial Services sector while developing your consulting skillset.

• Around 2 years' experience in consulting, market research, customer insight, CX, strategy, or a similar client-facing, analytical role.
• Experience working with complex information and turning it into clear insights and recommendations.
• Strong communication skills and confidence presenting to clients or internal stakeholders.
• Ability to conduct secondary research, analyse qualitative themes, and understand customer and digital trends.
• Excellent organisation, with the ability to work independently and manage multiple deadlines.
• Strong proficiency in Excel and Power Point .

This is the perfect opportunity for someone from a Market Research, Customer Insight, or Consulting background who enjoys:

• Solving problems using insight rather than technical analytics
• Working closely with clients
• Exploring customer, digital, and operational performance
• Creating well-structured, strategic recommendations
• Growing quickly in a role with real influence and visibility

Please Click "APPLY" or email