Senior Product Manager; Developer Ecosystem MCP Job Newcastle area,Newcastle upon Tyne England UK,Business

This is an individual contributor role for a senior product leader who owns product strategy through an adoption lens, and who lives with customers and power users to bridge field signals with engineering direction. The core personas are the people pushing AI hardest - CLI power users, agent builders, and the teams wiring tools and agents into their daily work. You are their voice inside Smartsheet, and Smartsheet’s voice to them
This person operates as the product peer to the engineering lead for MCP, planning and launching together day to day. As the platform matures and this role builds the track record to take on more, we expect the scope to grow, potentially into leading industry-vertical specialisation (for example Pharma, Fintech, Construction) as those needs emerge
You will work remotely from the UK and report to the Director, Product Management
Own the MCP adoption strategy and shape roadmap priorities based on usage and persona evidence, in partnership with the Director of Engineering who owns the technical roadmap
Own the activation and adoption pathway, understanding why connected organisations don’t become active tool callers, run research and data analysis against usage patterns, and shape product and go to market investments that convert connection into daily value
Champion CLI power users, agent builders, and tool calling developers as core product personas, spending real time with them, understanding their workflows across Claude, Copilot, Gemini, and ChatGPT, and making their needs legible to engineering and product leadership
Sit with customers on their actual use cases, run pilots and proof of concepts alongside client teams, capturing what they build with MCP tools and agents, and turning those engagements into showcases, reference stories, and adoption plays the field can run
Be the field enablement engine for MCP, building the demos, playbooks, documentation, and enablement content that helps Sales, Customer Success, and Solutions teams tell the MCP story and land it with enterprise customers
Document the platform for the people who use it, clear, current, use case driven documentation of MCP tool points, agents, and integration patterns that makes the ecosystem self serve for customers and internal teams
Partner day to day with the MCP engineering lead as product and engineering peers, jointly owning the go live and launch plan for MCP capabilities, from how features are shaped and released to how the adoption curve is driven afterwards
Help engineers see what customers see, bringing client use cases, research findings, and adoption data into engineering conversations so the team understands what to build to unlock more usage
Be the internal front door for MCP, help other teams understand the tool surface, see where their capabilities fit, and take part in building tool points with us, maintaining a federated view of tool coverage and capability gaps across contributing teams
Work closely with the Smart Assist team to ensure a coherent and aligned customer experience is delivered regardless of how customers access MCP capabilities, surfacing cross-team insights and dependencies
Own business metrics, usage patterns, and data signals, partnering with Business Intelligence to define success metrics for every capability, instrument from day one, and use post launch data to guide iteration and prioritisation
Author crisp product briefs and use case narratives grounded in customer evidence that give engineering and design unambiguous direction on the problem and the outcome
Drive cross-functional alignment across UX research, GTM, Customer Success, Security, Smart Assist, and platform teams to move capabilities from concept to GA and measure adoption
Represent MCP in leadership…