Compliance & Business Systems Manager

The Compliance & Business Systems Manager is responsible for the effective management of the Company’s operational compliance, business accreditations, environmental reporting requirements and operational software platforms.

Working across all areas of the business, the role will ensure statutory, client, environmental and operational requirements are maintained while driving continual improvement through robust administration, effective governance, accurate reporting and the development of efficient business systems.

The postholder will act as a central point of contact for compliance administration and will support operational teams in maintaining the high standards required across the Company’s projects and activities.

• Manage Company accreditations, memberships and annual renewals.
• Maintain compliance portals including Construction line, Builders Profile, Achilles, CHAS, Safe Contractor and client-specific platforms.
• Complete Health & Safety, Environmental and Quality questionnaires.
• Complete Pre-Qualification Questionnaires (PQQs) and other client compliance submissions.
• Maintain insurance certificates, policies, training records and supporting compliance documentation.
• Ensure effective document control across compliance platforms and internal systems.
• Support tender submissions by providing relevant compliance and accreditation information.
• Coordinate accreditation renewals and ensure deadlines are achieved.
• Support internal, external and client audits.
• Ensure Company policies and compliance documentation remain current.
• Identify and implement opportunities to improve compliance processes.
• Support operational teams with project and client-specific compliance requirements.

• Coordinate statutory testing, inspection and calibration requirements for Company equipment.
• Arrange inspections, servicing and calibration with approved suppliers.
• Maintain accurate calibration certificates, inspection records and supporting documentation.
• Coordinate laboratory testing requirements.
• Order testing consumables including sample bottles, containers and associated equipment.
• Liaise with laboratories and testing providers to ensure results and reports are received within required timescales.
• Manage the Smart Waste platform across applicable Company projects.
• Set up new projects and maintain accurate project information within Smart Waste.
• Support operational teams with Smart Waste reporting requirements.
• Monitor waste reporting and environmental compliance.
• Produce environmental performance information and reports as required.
• Maintain environmental records and supporting documentation.

• Collate fuel consumption, transport and operational data required for environmental reporting.
• Calculate and report CO₂e emissions.
• Produce carbon reporting information for clients and projects.
• Support Company sustainability initiatives.
• Assist with client and project-specific environmental reporting requirements.
• Maintain accurate carbon and sustainability records.

Take responsibility for the administration, development and continual improvement of the Company’s operational systems, including:

• Smart Waste.
• Asset management systems.
• Vehicle tracking systems.
• Digital inspection software.
• Compliance management software.
• Client compliance portals.
• Microsoft 365 operational systems.
• Other operational software platforms used across the business.

Responsibilities will include:

• System administration and configuration.
• User account and access management.
• Coordinating software implementation, upgrades and system improvements.
• Providing staff training and ongoing user support.
• Maintaining system data integrity and…