Guest Experience Lead & Upsell Coach
Listed on 2026-10-16
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Business
Customer Success Management
Golf Fang, part of the Big Fang Collective, is seeking a proactive management support team member to assist Duty Managers in delivering operational excellence, training and developing a strong hosts team, and ensuring licensing, hygiene, and health and safety compliance on site.
You will handle customer enquiries and complaints, coach staff to hit upsell targets, and run regular training sessions covering product knowledge, customer service, safety, and venue information to keep the team well
We would love to welcome a new Guest Experience Lead & Upsell Coach to our team in England, United Kingdom.
This posting is for the Guest Experience Lead & Upsell Coach role at Big Fang Collective Ltd, based in England, United Kingdom.
We are looking to fill the Guest Experience Lead & Upsell Coach position at Big Fang Collective Ltd in England, United Kingdom.
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