Content Designer – Digital Transformation project GDS

Content Designer – Digital Transformation project GDS experience

Due to our continued success in the digital arena, we are now looking for an interim Content Designer to join us on one of our digital transformation projects with our public sector customer. This position will be based in Newcastle.

This is an initial 3‑month contract opportunity, outside IR35 and candidates must be able to start early November at the latest.

• User needs analysis:
  Observing, working and analysing user needs from existing content, write and manage user needs, propose changes where necessary.
• Transition phase: identify content gaps and overlaps based on user needs analysis, identify the appropriate content format for a topic area, for example flat page, tool, service etc.
• Be able to discuss and defend content decisions.
• Ensure a high‑quality user‑focused approach:
  Ensuring content is relevant to the audience and is easily understood.
• Work in an agile environment with rapidly changing deadlines, workloads and goals.
• Be able to judge a good/bad user need.
• Turn user needs into easy to understand content. Write with the user in mind.
• Take complex language and processes and make them simple to understand.
• Judge the quality of medical source material.
• Build and manage relationships with non-digital people.

• Extensive experience of writing for the web, with proven ability of creating content that is accessible and usable.
• Exceptional skills in convincing people that user needs and a usable approach is the only way to present information.
• Proven experience in using metrics and user feedback to define/refine content.
• Proven experience of working within a web application development environment, proficient in writing Markdown, picture sourcing and editing.
• Experience in choosing the best format for displaying information to the user.
• Experience in working with content publishing systems.
• Experience of working to the Government Digital Service (GDS) guidelines.

Please note that candidates will need a minimum of a DBS/criminal record check for this contract.

Duration: 3 months

Location:

Newcastle‑upon‑Tyne

Rate: up to £425 per day (outside IR35)