Customer Service Leader - Safety, Ops & Team
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-02-05
Listing for:
Arrivatc
Full Time
position Listed on 2026-02-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Event Manager / Planner, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: Newcastle upon Tyne
A leading train service provider in Newcastle is seeking a Customer Service Manager on a 12-month secondment to inspire and guide customer-facing teams. The ideal candidate will have strong leadership skills, a proven track record in customer service, and the ability to improve operational safety and efficiency. This role requires motivating teams across various functions to enhance the overall passenger experience while ensuring strict adherence to safety protocols and company standards.
Join us to shape the future of customer service!
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