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Customer Care Specialist - Inbound/Outbound
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-02-16
Listing for:
Encore Capital Group
Part Time
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Location: Newcastle upon Tyne
A financial services company based in Telford is seeking Call Centre Agents to provide exceptional customer service and support customers’ financial wellbeing. The role includes managing calls, participating in structured training, and engaging with customers empathetically. Candidates should have experience in customer service and be able to work in a team. Benefits include a competitive salary, flexible shift patterns, and a supportive work environment with various additional perks.
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