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Bilingual Customer Interaction Specialist; English & German

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: DFDS
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Customer Interaction Specialist (English & German)
Location: Newcastle upon Tyne

A global shipping and logistics company is seeking a Customer Interaction Specialist fluent in English and ideally German, to provide top-notch customer service in a performance-driven contact centre. Responsibilities include handling inquiries and reservations across multiple platforms and ensuring customer satisfaction. This fixed-term position requires 16 hours of work per week, with flexibility for shifts including evenings and weekends. Enjoy a supportive work culture and a range of employee benefits including travel discounts and wellness programs.
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