Spa Receptionist

Hours:

24 hours per week (3 days a week)

Location:

The Warren, LL53 7AA

Job Type: Permanent

Are you a warm and professional people-person with great organisational skills and a love of providing excellent service
?

At Haulfryn, we create exceptional holiday experiences, and we’re looking for a Receptionist to be the friendly face of The Warren Spa —where luxury, relaxation, and personalised service come together in a truly stunning coastal setting.

We believe in rewarding your hard work with a supportive and inspiring environment. Here’s what we offer:

• Discounted Holidays at our picturesque UK holiday parks
• Discounted Meals at on-site restaurants
• 30 Days Holiday (including bank holidays), increasing to 35 days with service (pro-rata for part-time)
• Company Sick Pay
• Pension Scheme & Life Assurance
• Be part of a company with 90 years of family values and a commitment to sustainability

Salary: £12.60 per hour

• Provide a warm welcome to all guests, ensuring a professional and positive first impression.
• Support the smooth running of the spa reception, ensuring every visitor has an exceptional experience.
• Be the point of contact for individuals and large groups booking spa services, providing great customer experience at all times.
• Be familiar with all products and services of the spa ensuring customers are provided with correct and up-to-date information always.
• Ensure health and safety in the Spa by following processes and procedures.

We’re looking for a friendly and proactive team player who brings:

• At least 2 years experience in a customer-facing or customer service role
• Excellent communication and interpersonal skills
• Strong customer care instincts
  , with a calm and efficient approach to problem-solving
• Great attention to detail and the ability to juggle multiple tasks
• Confidence using Microsoft Office and booking systems
• A flexible attitude to working weekends and bank holidays as part of a rota
• Initiative and professionalism
  , with a helpful attitude at all times
• NVQ Level 2 or equivalent qualification desirable

With 90 years of expertise , we’re proud to be one of the UK’s leading holiday park operators. What sets us apart?

• Exceptional Locations: Work in a place that inspires
• Family Values: Join a supportive, community-focused team
• Nurturing Nature: Sustainability is at the heart of what we do

Apply today to begin your journey with Haulfryn at The Warren Spa
.

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.