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Station Sales & Customer Service Associate

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Govia Thameslink Railway Ltd.
Full Time position
Listed on 2026-06-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: Newcastle upon Tyne

Govia Thameslink Railway Ltd. is seeking a Sales/Station Assistant in the United Kingdom, passionate about delivering outstanding customer service. This multi-functional role involves working on the platform and in the Ticket Office, requiring excellent communication skills, a proactive approach, and independent transport availability due to varied shift times. The ideal candidate will excel in managing customer inquiries and ensuring a smooth operational flow at the station.

Candidates must demonstrate strong numerical abilities and a 'can do' attitude. Expect shifts that include weekends and bank holidays. This opportunity offers a chance to be the first point of contact for customers, playing a vital role in their journey.

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Position Requirements
10+ Years work experience
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