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Customer Experience Pro Ferry

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: DFDS
Part Time position
Listed on 2026-06-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Pro — Flexible Hours + Free Ferry Travel
Location: Newcastle upon Tyne

DFDS is seeking a Customer Interaction Specialist to join their team in Newcastle upon Tyne. This role involves handling customer reservations and inquiries, ensuring excellent service delivery.

The ideal candidate should have strong communication skills, attention to detail, and a positive attitude. Working hours include a flexible shift pattern of 24 hours per week, including evenings and weekends.

Benefits include life assurance cover, pension scheme, and free ferry travel for up to 4 guests.

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