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Customer Success Associate: AI-Driven Engagement & Training

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Moody's Corporation
Apprenticeship/Internship position
Listed on 2026-06-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual, Client Relationship Manager
Job Description & How to Apply Below
Location: Newcastle upon Tyne

Moody's Corporation in the United Kingdom is looking for a passionate customer success professional to join their team. You’ll ensure client satisfaction and retention by acting as a trusted advisor and leading various customer engagements. Ideal candidates will have a Bachelor's degree and at least 2 years' experience in customer success or account management. A basic understanding of AI concepts is a plus.

The role includes responsibilities like onboarding, monitoring client usage, and providing training resources. Moody's champions diversity and invites applicants from all backgrounds to apply.

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Position Requirements
10+ Years work experience
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