Showroom Host
Listed on 2026-07-07
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Customer Service/HelpDesk
Customer Service Rep
Location: Newcastle upon Tyne
Showroom Host - Porsche
Job Title
Salary£12.71 per hour
LocationNewcastle
HoursSaturday, 8am – 5pm
OverviewAt JCT
600, our showroom hosts are the first impression of our brand — professional, welcoming, and dedicated to delivering exceptional customer experiences. You will handle all incoming calls and greet visitors, ensuring every interaction reflects our high standards of service and professionalism.
- Provide a warm and professional welcome to all visitors, ensuring they feel attended to and comfortable while on site.
- Manage incoming calls promptly and efficiently, connecting callers to the relevant person or department in line with brand standards.
- Use email and database systems to accurately record and distribute messages.
- Monitor the switchboard and outgoing calls to track enquiry levels and maintain smooth communication.
- Support customers and visitors on‑site, including offering refreshments and assistance where appropriate.
- Excellent communication skills with the ability to build rapport and inspire confidence over the phone and in person.
- Enthusiastic, proactive, and professional, with a genuine passion for providing outstanding service.
- A customer‑first mindset, always striving to deliver service above expectations.
- Comprehensive package
- Annual leave: 34 days including bank holidays, increasing to 36 days (after 5 years) and 38 days (after 10 years)
- Family support:
Enhanced paid maternity and paternity leave - Well‑being & protection: life assurance, pension, enhanced sickness cover
- Training & development: from foundation to advanced levels through brand partner training and best‑in‑class leadership development
- Colleague car purchase scheme & servicing discounts
- Cycle‑to‑work and discounted gym schemes
- Referral scheme up to £1,000
JCT
600 Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. As part of our commitment to being an inclusive business, we’re proud to be a Disability Confident employer. We try our hardest to make JCT
600 feel like a home from home for all of our colleagues, where we can all feel supported to be our true selves every day and where our workforce represents the wonderful communities we serve.
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