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Customer Complaints Resolution Specialist
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-07-07
Listing for:
GSF Car Parts
Full Time
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
GSF Car Parts is seeking a Customer Complaints Handler to be the first point of contact for customers needing support with their products and orders. You'll aim to deliver fair and timely resolutions while maintaining GSF's service reputation.
The role includes listening to concerns, investigating complaints with internal teams, and providing clear resolutions. Strong communication and problem-solving skills, along with previous complaints handling experience, are essential for success in this position. The company offers a range of benefits including annual leave and employee discounts.
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