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Inbound Technical Support Specialist - Hybrid
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-07-15
Listing for:
Sage City
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Sage in Newcastle upon Tyne is seeking a customer services advisor to handle inbound calls and resolve complex technical issues, gaining a deep understanding of customers’ business needs. You’ll become a product expert, spotting fixes and recommending Sage products to save time.
The role includes six weeks of classroom training plus ongoing coaching to embody our values and deliver excellent customer service.
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