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Customer Service advisor

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Cactus Search
Full Time position
Listed on 2026-07-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 26000 - 26500 GBP Yearly GBP 26000.00 26500.00 YEAR
Job Description & How to Apply Below
Location: Newcastle upon Tyne

Customer Service Advisor (Telephone Based) - 9am till 5pm

12 weeks months onsite Training, then Hybrid 3 days at home per week.

Newcastle City Centre | 💰 £26,500 | 🕘 Monday–Friday, 9–5

Join a global financial services brand in a modern, open-plan office right in the heart of Newcastle. This is a permanent opportunity from day one, perfect for someone who enjoys helping people and delivering great service over the phone.

What you’ll be doing :

Handling inbound customer calls
Providing support, guidance, and solutions
Delivering a high-quality customer experience every time

What’s on offer:

£26,500 salary
3 months full training onsite, then hybrid (2 days in office)
26 days holiday + bank holidays
Excellent pension scheme
Clear progression within a global business

If you’re confident on the phone, customer-focused, and looking for a stable role with real growth potential—this could be the one for you
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