Wellness CX Advocate: Partner Support & Success
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-08-03
Listing for:
Arketa
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Management
Job Description & How to Apply Below
Arketa in the United Kingdom is seeking a Customer Support Advocate to be the first line of contact for our partners in the wellness ecosystem. You will own inquiries from initial message to resolution, guiding partners through Arketa's features and working with Product, Engineering, Onboarding, and Migrations to unblock issues.
You'll handle chat, email, and Zoom daily in a fast-paced environment, delivering exceptional service that builds trust and loyalty while continuously learning new
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