Customer Service Advisor
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-08-03
Listing for:
Randstad Technologies Recruitment
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Job Description & How to Apply Below
Job Title:
Customer Service Agent
Location:
Newcastle upon Tyne (On-site)
Contract:
6 Months
Hours:
37.5 hrs/week (Rotational shifts)
About the Role:
We are seeking an experienced Customer Service Agent to join our Newcastle team. You will act as the first point of contact for Personal Loans account holders, delivering high-quality first-contact resolutions, handling inbound calls, and maintaining strict GDPR standards in a fast-paced environment.
Requirements:
Essential:
Proven contact centre and inbound customer service experience.
Desirable:
Financial services experience, personal loans knowledge, and CRM system familiarity.
Apply today to join our team!
Randstad Technologies is acting as an Employment Business in relation to this vacancy
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