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Hybrid Apprentice: Level 3 Customer Service Specialist
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-08-12
Listing for:
Central Bedfordshire Council
Full Time, Apprenticeship/Internship
position Listed on 2026-08-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Central Bedfordshire Council is offering three Customer Service Apprenticeships within a busy Contact Centre environment. You will undertake a Level 3 Customer Service Specialist Apprenticeship with on‑the‑job learning, mentoring, training and a clear development path in local government customer services.
You will act as a first point of contact, handle enquiries, log interactions, and signpost residents to the right services, while working closely with colleagues in the Customer and Digital
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