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Frontline Customer Services Advisor & Admin Support

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Citizens Advice
Full Time position
Listed on 2026-08-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 20000 - 23000 GBP Yearly GBP 20000.00 23000.00 YEAR
Job Description & How to Apply Below
Location: Newcastle upon Tyne

Citizens Advice Newcastle is seeking to appoint an experienced and enthusiastic customer services adviser to join our busy team at Newcastle City Library, right in the heart of the City centre. The successful candidate will start as soon as possible.

As the first point of contact for our clients, you will play a vital role in helping people to access our advice services. You will welcome and assist clients, book appointments, support busy walk-in advice sessions and ensure that people receive

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