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Client Services Lead — Global Health Insurance; Onsite HK
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-09-03
Listing for:
Bupa
Full Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management
Job Description & How to Apply Below
Location: Newcastle upon Tyne
Bupa Global is seeking a Service Account Manager to act as the primary service contact for Group Secretaries and Intermediaries, handling policy administration and renewals for corporate clients. You will resolve complex service inquiries and partner with internal teams to ensure high-quality client outcomes.
This role emphasizes onboarding support, accurate documentation, and continuous improvements to service delivery while managing non-corporate group enquiries with consistency.
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