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Universal Credit to Claim Advisor — Phone & Webchat
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-09-03
Listing for:
ACFA - The Advice Network
Full Time
position Listed on 2026-09-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Location: Newcastle upon Tyne
Citizens Advice North Somerset is hiring a Help to Claim Adviser to support people applying for Universal Credit both over the phone and via webchat.
The role delivers multi-channel advice through the Help to Claim service and provides specialist support to advisers, helping clients access their first Universal Credit payment during service hours (8am–6pm, Monday to Friday).
To apply, please visit Final date to receive applications: 31st July 2026.
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