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Customer Relations & Complaints Resolution Specialist
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-09-04
Listing for:
Sage
Full Time
position Listed on 2026-09-04
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Sage Newcastle is seeking a Customer Relations Specialist to manage complaint resolution, root cause analysis, and process improvements. The role supports customer-centric delivery of Sage products and services with a hybrid work pattern (3 days in office).
You will coordinate with stakeholders, handle GDPR requests, and ensure timely responses while maintaining detailed records and driving customer satisfaction across the business.
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