Senior Customer Success Lead - Energy Trading
Job in
Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listed on 2026-09-09
Listing for:
Wood Mackenzie
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Technical Support, Client Relationship Management
Job Description & How to Apply Below
Location: Newcastle upon Tyne
Wood Mackenzie is seeking a Customer Success Manager to act as the primary advocate and strategist for clients in trading-focused real-time markets. You will lead QBRs, develop customer success plans, and create playbooks aligned with real-time workflows to drive measurable ROI.
Work with cross-functional teams—support, product, analytics, and tech—to ensure adoption of insights, monitor health metrics, and identify expansion opportunities.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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