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Senior Banking Customer Care Advisor

Job in Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Barclays
Full Time position
Listed on 2026-09-25
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Finance & Banking
Job Description & How to Apply Below
Position: Senior Banking Customer Care Advisor )

Barclays in Newcastle is seeking a Senior Customer Service Advisor to support Retail Banking customers across branches and local hubs with empathy and professionalism.

The role involves handling complex queries, multi-channel contact, and building lasting relationships while delivering high-quality service. You’ll join our Customer Care team, working five days a week, including weekends, with a competitive salary and core benefits.

This is an excellent role to take on the Senior Banking Customer Care Advisor (Newcastle) role at Barclays.

The position is based in United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Banking Customer Care Advisor (Newcastle) role in the description above.

Position Requirements
10+ Years work experience
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