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Retention Customer Success Manager

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Celerity Limited
Full Time position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Job Description & How to Apply Below

Celerity Limited in the United Kingdom is seeking a Customer Success Manager to drive value realisation, retention and expansion within the growth segment. You will own the customer lifecycle from onboarding through advocacy, building strong relationships that secure renewals and enable expansion.

Working with cross-functional teams, you will monitor NRR/NPS, manage a portfolio of 50-75 customers, and shape the Customer Success function as the company scales, delivering measurable outcomes for

This role, Growth & Retention Customer Success Manager at Celerity Limited, could be your next move.

Step into the Growth & Retention Customer Success Manager role at Celerity Limited in England, United Kingdom and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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