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Branch Customer Experience Champion

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: HSBC Group
Full Time position
Listed on 2026-10-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Management, Bank Customer Service
Job Description & How to Apply Below
Location: Newcastle upon Tyne

HSBC is hiring a Customer Service Consultant to provide outstanding service, educate customers on digital platforms, and promote financial inclusion. You’ll identify vulnerable customers, support complex banking needs, and help customers choose the right options.

The role includes coaching and development through HSBC’s learning platform, with a 9‑day in-branch training program. The position works 35 hours per week, Monday to Friday 09:00–17:00 and Saturday 09:00–13:30, with a starting salary of

Our organisation is growing, and we are hiring a Branch Customer Experience Champion in England, United Kingdom.

This is a great role to take on the Branch Customer Experience Champion role at HSBC Group.

As a Branch Customer Experience Champion, you will play an important part at HSBC Group in England, United Kingdom.

We invite applications for the Branch Customer Experience Champion position located in England, United Kingdom.

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