Guest Experience & Booking Advisor — Merlin
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management, Call Center / Support
Merlin Entertainments is seeking a Contact Centre Advisor in the United Kingdom to handle guest enquiries, bookings, and feedback across email, chat, social media, and phone. You will work toward KPIs while delivering standout customer service and memorable experiences.
You will become a product and attraction expert, maintain accurate records, and adhere to GDPR, with five days of work out of seven including weekends. The role emphasizes teamwork and brand-aligned communication.
The Guest Experience & Booking Advisor — Merlin Benefits role at Merlin Entertainments is now open for applications in England, United Kingdom.
As a Guest Experience & Booking Advisor — Merlin Benefits, you will play an important part at Merlin Entertainments in England, United Kingdom.
We invite applications for the Guest Experience & Booking Advisor — Merlin Benefits position located in England, United Kingdom.
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