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Customer Experience & Center Operations Lead

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: IWG plc
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep, Call Center / Support, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 24000 - 40000 GBP Yearly GBP 24000.00 40000.00 YEAR
Job Description & How to Apply Below

IWG plc is seeking a Customer Services Manager to drive performance at our busy centre. You will have autonomy and resources to run the centre as your own business, with responsibility for all on-site activities and customer experience.

You will lead a small team, meet targets, upsell services, give tours to prospective customers, and ensure world-class service that turns visitors into brand ambassadors for IWG.

We would love to welcome a new Customer Experience & Center Operations Lead to our group in England, United Kingdom.

Learn more about the Customer Experience & Center Operations Lead role in the description above.

We appreciate your interest in this position.

Join IWG plc and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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