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Strategic Customer Success Manager, Life Sciences AI

Job in Newcastle upon Tyne, Newcastle, Tyne and Wear, SY7, England, UK
Listing for: Dot Compliance Ltd
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 60000 - 90000 GBP Yearly GBP 60000.00 90000.00 YEAR
Job Description & How to Apply Below

Dot Compliance Ltd is seeking a Customer Success Manager to join its growing team. You will manage executive relationships, drive renewals, and guide customers through adoption of the Salesforce-native eQMS platform in regulated life sciences environments.

Ideal candidates have 5+ years in CS, strong English communication, and comfort learning new software, including AI tools. A startup mindset and cross-functional collaboration are essential to scale our global customer success program.

As a Strategic Customer Success Manager, Life Sciences AI, you will play an important part at Dot Compliance Ltd in United Kingdom.

Join us at Dot Compliance Ltd as our next Strategic Customer Success Manager, Life Sciences AI in United Kingdom.

We are currently recruiting a Strategic Customer Success Manager, Life Sciences AI for our team in United Kingdom.

This is a great opening to take on the Strategic Customer Success Manager, Life Sciences AI role at Dot Compliance Ltd.

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